Στρατηγική, αποτελέσματα και οργανωτική ανάπτυξη στην Εθνική Βιβλιοθήκη της Ελλάδος με χρήση balanced scorecard

Abstract

The National Library of Greece (NLG) undergoes a strategic transition. The relocation at the premises of Stavros Niarchos Foundation Cultural Center, set the strategy under review. The need to adopt a robust and proven strategic management framework was the basis of this study. This study inquired into and manifested the alignment between the current strategic priorities of the NLG and the ways they can be executed and monitored by co-creating a prototype Balanced Scorecard (BSC), a reliable strategic management tool that is being used extensively by organizations both in the private and public sector, worldwide. In the first two chapters, the BSC method and its various adaptations are introduced. Furthermore, some critical aspects of its implementation in libraries are discussed, focusing on the importance of choosing meaningful, strategically important indicators. For the purpose of this study, a workshop with the participation of a group of NLG executives was planned and implemented. The workshop results are presented in the third chapter, along with a proposition of how to cascade its implementation across NLG departments and a suggestion for the adoption of BSC as a strategic management method by other Greek public organizations.